Growth Design
Product Design
User Testing
Product Management
Design Systems
iClassPro is class management software used across 40 countries that enables parents to book children's activities like dance, gymnastics, and swim lessons. The company generates revenue by selling this software to schools and facilities, who set up activities, manage payments, and create a custom a white-labeled parent registration and account management platform.
iClassPro's lost substantial revenue caused by customers not renewing contracts primarily due to iClassPro's outdated class registration experience. I partnered closely with engineers, the iClassPro CEO, and customer support specialists to design an optimized registration process.
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© Courtney Sabo, 2025